Christopher Furton's Experience:
Sr. Systems Analyst and Information Assurance Manager at PM Advanced Amphibious Assault, USMC2008 - 2013
Senior Information Technology representative supporting the organization’s four building satellite campus in California and two building site in Utah. Charged with full spectrum of IT service management including system strategy, design, transition, operations, and continual service improvement. Scope of responsibility: service desk management, network operations, information assurance, continuity of operations planning, policy and procedure development, user and staff training, audio/visual support, phone system operation, budget planning and technology procurement that supported approximately 150 users and 1,000 pieces of computing equipment. Achievements: - Participated in a business maturity initiative defining and documenting processes, developing roles and responsibilities, and instituting the Project Management Institute’s (PMI) Project Management framework. - Reduced hardware expenditure by 33% through hardware lifecycle planning that reallocated existing equipment and optimized new equipment. - Saved $216,000 annually in circuit costs by articulating service level agreements, designing local architecture, and transitioning from a commercial leased DS3 to a government owned SONET. - Saved $44,000 annually in manpower cost by implementing a custom automated software patching solution using Desktop Central, WSUS, and scripting. - Realized a 10-fold increase in network health as seen by reduced helpdesk tickets and malware incidents by implementing a Vulnerability Management program including asset management, configuration controls, software patching, and auditing. - Developed an IT Continuity of Operations Plan focused on restoration of core services during disaster recovery as part of the Business Continuity Plan. - Primary incident responder investigating over 100 security alerts, identifying affected assets, mitigating or eliminating the threat, briefing the CIO, and creating written reports of findings. - Enhanced business efficiency through specification, design and creation of 4 custom applications and countless other technical solutions.
Staff Intelligence Systems Officer and Information Assurance Manager at United States Marine CorpsDecember 2005 - September 2008
The organization’s first-ever staff-level communication officer responsible for all facets of communication including telephony, radio, and data systems, office information technology infrastructure, military tactical infrastructure, architecture planning, certification and accreditation, and information assurance. Led teams of Marines ranging in size from 30 up to 250 and ensured accountability, maintenance, and operations of over $500,000 in equipment. Achievements: - Meticulously architected, coordinated implementation, and managed operations of a military communication plan consisting of 8 physically distinct data networks, 42 POTS and VOIP telephones, satellite and terrestrial com-links, and general administrative support to 150 military intelligence users. - Achieved 100% compliance with information assurance training objectives and developed a pro-security culture by lecturing over 250 users on current cyber threat intelligence and proper system usage. - Increased classified network bandwidth throughput by 50% during an upgrade project meeting strict regulatory guidelines. - Ensured continual operations with ZERO reported incidents of lost data or functionality during a network transition to the Navy and Marine Corps Intranet involving 85 end-points and over 185 users. - Supervised acquisition and installation of an intelligence big data tool that integrated several intelligence sources into one central repository. - Increased functionality and reliability of intelligence collection by coordinating and supervising Okinawa, Japan’s first ever integration of two complex communication systems as well as achieving host national approval to operate within the frequency spectrum. - Achieved 100% compliance with the Certification and Accreditation (C&A) program by assisting Program of Record project managers with Security Test and Evaluation (ST&E) and obtaining Approval to Connect (ATC) systems to the Marine Corps Base Japan infrastructure.
IT Administrator at United States Marine Corps ReserveMay 2000 - December 2005 | Mt Clemens, MI
Tier 1 help desk support responsible for answering service requests, reporting incidents, resolving problems, asset accountability and training end users.
Asset Protection Specialist at Target CorporationJanuary 1998 - May 2003
o Investigated fraud (check, credit, and return) building cases on recurring incidents and coordinating with local law enforcement. o Primary focus on reducing shrink through detection, observation, apprehension, and prosecution of external shoplifters. o Reviewed internal reports identifying over/shorts in register tills and investigating source(s) of loss. o Conducted surveillance on internal threats resulting in the apprehension of several dishonest employees and recovering over one-hundred thousand dollars. o Design and installation of Closed Circuit Television (CCTV) systems.